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How C.J. Barrymore's Unlocked Half a Million Dollars in Online Sales đźš€

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Industry

Family Entertainment

Challenge

C.J. Barrymore’s faced operational challenges with on-site bottlenecks, limited ability to manage dynamic pricing and promotions, and lacked an efficient way to sell tickets and event products online without incurring additional platform or ticketing fees. The park needed a solution that would support its brand, optimize guest arrival, and unlock new revenue streams during off-peak seasons.

Results

After implementing Passage, C.J. Barrymore’s generated over $500,000 in online revenue in its first year, sold 8,630 wristbands and gift cards, and achieved seamless guest arrivals by reducing transaction times at entry. The park established a reliable, year-round digital revenue channel, maintained full control over branding and user experience, and benefited from robust performance monitoring and continuous support—all while paying $0 in platform or ticketing fees.

Key Product

Online Sales

$500k
Online Sales in 1st Year
8,630
Wristbands & Gift Cards Sold
$0
Paid in Fees by C.J. Barrymore's

“Having guests purchase in advance meant fewer bottlenecks at the counter. Our staff could scan and go—getting people into the park faster, with less friction.”

David Dalpizzol

General Manager at C.J. Barrymore’s

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About your Customer

C.J. Barrymore’s is an entertainment and amusement park focused on delivering memorable guest experiences through attractions and events.

C.J. Barrymore's & Passage Partner 
for Profit-Boosting Innovation

A SHARED VISION

To bring online sales to life, C.J. Barrymore’s partnered with Passage and worked closely with their support team to build a custom event-based sales system. The platform allowed the team to set flexible pricing, launch limited-time offers, apply promo codes, and schedule staggered release times for different promotions—all within a single, easy-to-manage interface.

Beyond the Ticket Counter: Unlocking 24/7 Sales to Boost Growth and Guest Satisfaction

AN ALL-STAR TEAM

C.J. Barrymore’s also collaborated with their digital agency, Collideascope, to fully integrate the Passage platform into their existing website. Collideascope led the technical setup and customization process, ensuring the system aligned with C.J. Barrymore’s branding and user experience goals. From initial configuration and testing to launch, Collideascope tailored the platform to meet the park’s operational needs—including product display, payment flows, and automated customer confirmations. Their team continues to provide ongoing support, including performance monitoring and detailed sales reporting to help C.J. Barrymore’s track results and optimize future promotions.A

A BETTER GUEST EXPERIENCE

This seamless integration not only kept customers on the C.J. Barrymore’s website throughout the checkout experience but also improved operations at the park. Guests who purchased online could skip time-consuming on-site transactions, allowing staff to move people through the gates more efficiently and focus on delivering a great first impression.

Beyond Expectations: 
CJ Barrymore’s Generates Over $500K in Online Revenue in First Year

In its first year using Passage, C.J. Barrymore’s sold more than 8,630 wristbands and gift cards through the new platform, generating over $500,000 in online revenue. By shifting a portion of sales online, the park unlocked a valuable year-round revenue stream—especially during the off-season when on-site purchases weren’t possible.

The integration also helped reduce transaction times at the front counter, allowing staff to process guests more quickly and enhance the arrival experience. All of this was achieved without paying any ticketing or platform fees, as costs were passed through to customers. With real-time reporting and ongoing support from Collideascope, C.J. Barrymore’s was able to continue to monitor performance, adjust offerings, and confidently plan future promotions.

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